If you have a YouTube channel, you likely know all about YouTube Studio (formerly known as YouTube Creator Studio). But do you know how to use it to get the highest return for your efforts? How to use YouTube Studio video thumbnail On this page, we’re diving into how you […]
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In today’s digital age, privacy has become a paramount concern for many individuals. The rise of technology and social media has led to increased scrutiny over personal information, making it crucial for people to protect their privacy. One effective way to enhance your privacy is by using a second phone […]
Today’s brands have a big task if they want to keep growing. They’ve got to up their marketing game. Every year, this challenge changes as new tools and ideas pop up. Social media is an ever-evolving phenomenon. In this article, we’re diving into specific upgrades that will help. You take […]
WhatsApp is changing the way companies around the world connect and do business with their customers. In many ways, Nigeria is ground zero for this innovation. With more than 90 million WhatsApp users – a full 45% of the national population – Nigeria has one of the world’s largest WhatsApp […]
Commerce is all about relationships and relationships start with conversations. With 2-way SMS, companies don’t just talk to consumers, they talk with them. That builds engagement and connection. With a conversational thread flowing between brand and consumer, companies can quickly innovate and customize by changing tone and content to match […]
One step further, integrate Clickatell’s Chat Desk to further engage with your customers in the way they prefer. Streamline your company’s transactional messaging with our Chat Desk solution and let’s improve your brand’s customer journey together. The real winner for your business is conversion — focusing on Marketing Strategy guiding […]
While WhatsApp is the New and Improved most popular messaging app globally, Facebook Messenger, Apple iMessage, Google Business Messages, Instagram, WeChat, and other emerging Chat apps are all incredibly powerful conversational technologies. Each app may appeal to a different demographic or age group so the key for any business is […]
Automated chatbots are helping drive the growth of conversational commerce. Chatbots do an amazing job at answering basic questions, particularly the repeat inquiries that make up a substantial portion of continual improvements interactions with your customer service team. With the right approach, you can make a conversation with your automated […]
About 33% of consumers have purchased items through chat, and 77% say they’re open to the idea. There’s a huge chance that you have seen conversational commerce in action yourself! Here are a few common examples of conversational commerce that could be used to guide meaningful conversations with customers through […]
So, what exactly is conversational commerce and why is it becoming so popular? Conversational commerce includes any tool that helps companies develop and enhance their customer experience and user journey while building brand loyalty. This new technology is more than just plain old customer service or buying products; it is […]
The next step is to create a marketing strategy that outlines who you’re trying to reach and the intention behind each message. You need to know, well before pressing send, what action you want the customer to take.Whether you want them to come to you for a consultation or to […]
Knowing how to communicate with customers can be bulk SMS confusing. Should you and the business you’re working for be emailing, SMSing, connecting on social media or communicating via old-school snail mail? There are so many different methods, all with their own lists of pros and cons. But one method, […]
