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WhatsApp is changing the way companies around the world connect and do business with their customers. In many ways, Nigeria
Commerce is all about relationships and relationships start with conversations. With 2-way SMS, companies don’t just talk to consumers, they
One step further, integrate Clickatell’s Chat Desk to further engage with your customers in the way they prefer. Streamline your
While WhatsApp is the New and Improved most popular messaging app globally, Facebook Messenger, Apple iMessage, Google Business Messages, Instagram,
Automated chatbots are helping drive the growth of conversational commerce. Chatbots do an amazing job at answering basic questions, particularly
About 33% of consumers have purchased items through chat, and 77% say they’re open to the idea. There’s a huge
So, what exactly is conversational commerce and why is it becoming so popular? Conversational commerce includes any tool that helps
The next step is to create a marketing strategy that outlines who you’re trying to reach and the intention behind
Knowing how to communicate with customers can be bulk SMS confusing. Should you and the business you’re working for be
We have a new interview with our client on the agenda to get you acquainted with the success stories and