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Preparation of your content Do you want a 15% discount on all our events? Join the Frankwatching community and sign up for the exclusive them […]
Commerce is all about relationships and relationships start with conversations. With 2-way SMS, companies don’t just talk to consumers, they talk with them. That builds […]
One step further, integrate Clickatell’s Chat Desk to further engage with your customers in the way they prefer. Streamline your company’s transactional messaging with our […]
While WhatsApp is the New and Improved most popular messaging app globally, Facebook Messenger, Apple iMessage, Google Business Messages, Instagram, WeChat, and other emerging Chat […]
Automated chatbots are helping drive the growth of conversational commerce. Chatbots do an amazing job at answering basic questions, particularly the repeat inquiries that make […]
About 33% of consumers have purchased items through chat, and 77% say they’re open to the idea. There’s a huge chance that you have seen […]
So, what exactly is conversational commerce and why is it becoming so popular? Conversational commerce includes any tool that helps companies develop and enhance their […]
The next step is to create a marketing strategy that outlines who you’re trying to reach and the intention behind each message. You need to […]
Knowing how to communicate with customers can be bulk SMS confusing. Should you and the business you’re working for be emailing, SMSing, connecting on social […]
We have a new interview with our client on the agenda to get you acquainted with the success stories and learn more first-hand real-life cases […]